ph76 Privacy Policy

1. Introduction

ph76 ("we," "us," "our," or "the Platform") is committed to protecting the privacy and personal data of every player and visitor who uses the ph76 online gaming platform. This Privacy Policy describes the categories of personal information ph76 collects, the purposes for which that information is processed, the circumstances under which it may be shared, and the rights available to you as a data subject under Philippine law.

This Policy is issued in compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as administered by the National Privacy Commission (NPC) of the Philippines. By registering for a ph76 Account or using the ph76 platform, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.

If you do not agree with any part of this Privacy Policy, you must discontinue use of the ph76 platform and contact us to close your Account.

2. Data We Collect

ph76 collects personal data in several ways: directly from you during registration and Account use, automatically through your interaction with the platform, and from third-party sources where permitted by law.

2.1 Registration and Identity Data:

• Full legal name
• Date of birth (for age verification — players must be 21 years or older)
• Residential address (including city — e.g., Manila, Cebu, Davao, Quezon City, Makati)
• Email address and mobile phone number (Philippine mobile numbers accepted)
• Government-issued identification documents submitted for KYC verification

2.2 Financial Data:

• GCash account number or PayMaya number linked to your ph76 Wallet
• Bank account details (BPI, BDO, Metrobank, or other Philippine banks) used for withdrawals
• Transaction history, including deposit amounts, withdrawal requests, and bonus redemptions

2.3 Technical and Usage Data:

• IP address and approximate geolocation at the time of login
• Device type, operating system, and browser information
• Session duration, pages visited, and game activity within the ph76 platform
• Login timestamps and authentication logs

2.4 Communications Data:

• Records of your interactions with ph76 customer support via live chat or email
• Responses to ph76 surveys or promotional communications where you have opted in

3. How We Use Your Data

ph76 processes your personal data for the following purposes:

• Account creation and management: To create, maintain, and secure your ph76 Account, including verification of your identity and age.
• Service delivery: To provide access to ph76 games, process deposits and withdrawals via GCash and other Philippine payment channels, and administer bonuses and promotions.
• Regulatory compliance: To comply with PAGCOR requirements, anti-money laundering obligations under Republic Act No. 9160 (AMLA), and other applicable Philippine laws.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, unauthorized Account access, and abuse of the ph76 platform.
• Responsible gaming: To monitor gaming behaviour for indicators of problem gambling and to implement self-exclusion or account restriction tools where appropriate.
• Customer support: To respond to your inquiries, complaints, and requests submitted through ph76's support channels.
• Platform improvement: To analyze aggregated usage data and improve the performance, design, and content of the ph76 platform.
• Marketing communications: To send you promotional offers, bonus notifications, and platform updates where you have provided consent. You may withdraw consent at any time through your Account settings.

4. Legal Basis for Processing

ph76 processes your personal data on the following legal grounds as recognised under the Data Privacy Act of 2012:

• Consent: For marketing communications and non-essential cookies, where you have expressly consented.
• Contractual necessity: For processing required to perform the contract between you and ph76 — including operating your Account, processing transactions, and delivering gaming services.
• Legal obligation: Where processing is required to comply with applicable Philippine laws, including PAGCOR regulations and anti-money laundering requirements.
• Legitimate interests: For fraud prevention, platform security, and improving the ph76 service, where these interests are not overridden by your privacy rights.

5. Data Sharing

ph76 does not sell your personal data. We may share your information with the following categories of recipients, strictly as necessary:

• Payment processors: GCash (Mynt), PayMaya (Maya Bank), BPI, BDO, Metrobank, and other Philippine financial institutions involved in processing your deposits and withdrawals.
• Game content providers: Third-party game studios (e.g., JILI, Pragmatic Play) may receive session data necessary to deliver and certify game outcomes. These providers are bound by confidentiality and data processing agreements.
• Regulatory authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government bodies as required by law.
• Technology service providers: Cloud hosting, security, and analytics vendors who process data on ph76's behalf under strict contractual data protection obligations.
• Law enforcement: Where disclosure is required by a valid court order, subpoena, or lawful request from Philippine law enforcement authorities.

6. Cookies & Tracking Technologies

ph76 uses cookies and similar technologies on the platform for the following purposes:

• Essential cookies: Required for the platform to function. These include session authentication cookies that keep you logged in to your ph76 Account during a session. These cannot be disabled.
• Preference cookies: Store your platform settings, such as language and display preferences.
• Analytics cookies: Collect anonymised data about how players navigate the ph76 platform, used to identify areas for improvement. No personally identifiable information is included in analytics data.

You can manage non-essential cookies through your browser settings. Disabling essential cookies will impair your ability to log in and use the ph76 platform.

7. Data Retention

ph76 retains your personal data for as long as your Account is active and for a period thereafter as required by applicable Philippine law. Specifically:

• Account and identity data is retained for a minimum of five (5) years following Account closure, in compliance with PAGCOR record-keeping requirements and AMLA obligations.
• Transaction records are retained for a minimum of five (5) years as required by Republic Act No. 9160.
• Customer support communications are retained for three (3) years from the date of the interaction.
• Marketing consent records are retained for the duration of the consent period and for one (1) year thereafter.

Following the applicable retention period, personal data is securely deleted or anonymised.

8. Security Measures

ph76 implements technical and organisational measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the ph76 platform
• Encrypted storage of passwords and sensitive Account credentials using industry-standard hashing algorithms
• Role-based access controls limiting employee access to personal data on a need-to-know basis
• Multi-factor authentication options for ph76 Account login
• Regular security audits and penetration testing of the ph76 platform infrastructure
• Monitoring systems to detect and respond to unusual login patterns or suspicious Account activity

While ph76 takes all reasonable precautions, no digital platform can guarantee absolute security. Players are encouraged to use strong, unique passwords for their ph76 Account and to enable two-factor authentication.

9. Your Rights as a Data Subject

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by ph76:

• Right to be informed: To be notified of how your personal data is collected and processed, as set out in this Privacy Policy.
• Right of access: To request a copy of the personal data ph76 holds about you.
• Right to rectification: To request correction of inaccurate or incomplete personal data in your ph76 Account.
• Right to erasure: To request deletion of your personal data, subject to ph76's legal retention obligations under PAGCOR and AMLA requirements.
• Right to object: To object to the processing of your personal data for direct marketing purposes. You may withdraw marketing consent at any time through your Account settings.
• Right to data portability: To receive your personal data in a structured, machine-readable format where technically feasible.
• Right to file a complaint: To lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated.

To exercise any of these rights, contact the ph76 Data Protection Officer at: [email protected]

10. Children and Minors

ph76 does not knowingly collect personal data from individuals under the age of 21. The ph76 platform is strictly intended for adults aged 21 and above, in compliance with PAGCOR regulations. If ph76 becomes aware that personal data has been collected from a person under the age of 21, that Account will be immediately suspended and all associated data will be deleted. Parents or guardians who believe a minor may have registered on ph76 are asked to contact us immediately.

11. International Data Transfers

Some ph76 service providers and game content partners are located outside the Philippines. Where personal data is transferred internationally, ph76 ensures that adequate safeguards are in place — including contractual clauses equivalent to those required by the Data Privacy Act — to protect your data to a standard comparable to Philippine law requirements.

12. Updates to This Privacy Policy

ph76 may update this Privacy Policy from time to time to reflect changes in our data practices, regulatory requirements, or platform features. When material changes are made, ph76 will post an updated version on the ph76 platform and notify registered players by email or in-platform notice. The revised Policy takes effect from its stated effective date. Continued use of the ph76 platform after that date constitutes acceptance of the updated Privacy Policy.

13. Contact & Data Protection Officer

If you have questions, requests, or concerns about this Privacy Policy or the way ph76 handles your personal data, please contact the ph76 Data Protection Officer:

• Email: [email protected] (plain text — not a clickable link)
• Response time: ph76 aims to respond to all data privacy requests within fifteen (15) business days of receipt.

If you are not satisfied with ph76's response, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines, the government body responsible for enforcing the Data Privacy Act of 2012.